{"xsrfToken":"432267887c1e41a965d3af9f5b334a07f011b5a6_lout","branding":{"id":"1","key":"mcs","name":"Moducore Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0063b3","headerLinkHoverBGColor":"#0063b3","headerBadgeColor":"#0063b3"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a2df8da1-36c5-42d2-a3fb-78d1bab8d4b5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNDVkYy03M2U1LTRkMTItOTIxOC03YTY1OTJhMTg5NGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEyZGY4ZGExLTM2YzUtNDJkMi1hM2ZiLTc4ZDFiYWI4ZDRiNSI6WyJyZWFkIl19LCJleHAiOjE3MzM3ODY1MDIsIm5iZiI6MTczMzc4NTkwMn0.kjzbugWzk7cRViJJ2tdQx7T_7A2kcxzJpRyxdtGIrEk&client=030f45dc-73e5-4d12-9218-7a6592a1894d&mode=fit","logoId":"a2df8da1-36c5-42d2-a3fb-78d1bab8d4b5","isLogoAvailable":true,"helpCenterTitle":"Service Desk","sharedPortalName":"Moducore Customer Service","userInitialAnnouncementHeader":"Service Status","userInitialAnnouncementMessageWiki":"<p>To view the current status of the Moducore Cloud please visit our <a href=\"https://status.moducore.cloud/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a></p>","translations":{"en-US":{"helpCenterTitle":"Service Desk","sharedPortalName":"Moducore Customer Service","announcementHeader":"Service Status","announcementMessage":"To view the current status of the Moducore Cloud please visit our [Status Page|https://status.moducore.cloud/]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2c50ee","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/65cef9f8-c966-4ea2-8554-be177e3c72ca/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNDVkYy03M2U1LTRkMTItOTIxOC03YTY1OTJhMTg5NGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1Y2VmOWY4LWM5NjYtNGVhMi04NTU0LWJlMTc3ZTNjNzJjYSI6WyJyZWFkIl19LCJleHAiOjE3MzM3ODY1MDIsIm5iZiI6MTczMzc4NTkwMn0.trMXfeLMj70CrIYWd8HKgIIybxrQsc5NJCVoAZ7GEsk&client=030f45dc-73e5-4d12-9218-7a6592a1894d&height=300&mode=fit","bannerMediaApiFileId":"65cef9f8-c966-4ea2-8554-be177e3c72ca","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"mcs","projectId":10007,"serviceDeskId":1,"name":"Moducore Customer Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help getting started, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://moducore.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,7,8,4,2,3]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1cbaaace-2c37-38c0-b781-68c25d5160a8","appLinkName":"System Confluence","appLinkUrl":"https://moducore.atlassian.net/wiki","spaceKey":"UM","spaceName":"User Manual","spaceUrl":"https://moducore.atlassian.net/wiki/spaces/UM","isServer":false},"labels":[],"projectKey":"MCS","serviceDeskId":1,"kbLinkDomainURLs":["https://moducore.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MCS","userLanguageHeader":"Welcome!","userLanguageMessageWiki":"<p>Welcome to the Moducore Service desk.</p>\n<p>Please remember to:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Login or create an account</li>\n <li>Provide as much detail as possible</li>\n <li>Include a priority level (Low, Med, High)</li>\n <li>Requested due date (if applicable)</li>\n</ul>","defaultLanguageHeader":"Welcome!","defaultLanguageMessage":"Welcome to the Moducore Service desk.\n\nPlease remember to:\n- Login or create an account\n- Provide as much detail as possible\n- Include a priority level (Low, Med, High)\n- Requested due date (if applicable)","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzBmNDVkYy03M2U1LTRkMTItOTIxOC03YTY1OTJhMTg5NGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM3ODcxMDIsIm5iZiI6MTczMzc4NTkwMn0.rgc98iU1mPIMN1MQ0LSJtMBz0HXbr2FVmC_-ZBtCjWg","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"030f45dc-73e5-4d12-9218-7a6592a1894d","tokenDurationInMins":20}},"sharedPortal":{"name":"Moducore Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://moducore.atlassian.net/wiki","kbLinkDomainURLs":["https://moducore.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}